If you’re an omnichannel retailer you have the difficulty of maintaining your customers who either shop primarily digitally, in-store, or a mixture of both. With a customer loyalty program like SailPlay, you have the ability to create a consistent presence for customers no matter how they shop.
Omnichannel retail has many definitions, but the common thread is a shopping experience that flows effortlessly from one sales platform to another, and from one session to another. That means that your customers could seamlessly […]
Gamification is one of the most interesting things that has occurred in various fields from HR to Customer Relationship Management since people have begun selling goods over the Internet. This new approach opened a new […]
Let’s assume you are (as a customer) looking for a restaurant to order a pizza. What kind of information do you need to choose a restaurant for the first time? In most cases your choice […]
An effective customer loyalty strategy can be one of the most important functions of your business in terms of separating you from your competition. Customer loyalty programs come in various forms whether they are special […]