SailPlay Platform Updates: November 2016

This month we released some significant updates to our platform, along with plenty of minor changes. Check out all the new features and see if you could be putting any of them to use in your program.

New Quest Types: Survey and YouTube

We’ve updated our new web-quests functionality with two new types of quest: Surveys and YouTube Videos. These will allow you to create quests, or “actions,” for your customers to watch new materials you’ve uploaded to youtube, or to fill out custom surveys. They work just like our existing web-quests, but with new content settings for your video or survey.

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For YouTube Videos, you can track the user’s time spent watching, and  specify what percentage of the video must be watched to receive the specified reward.

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Surveys allow as many questions as you like, with as many available answers as you like. Currently, we offer Single or Multiple Choice question types, with more coming soon! Responses are recorded on the user’s profile as tags (or custom variables for custom answers, like “other”), so you can easily create reports on your survey results, and apply the information collected to our other functionality, like targeted campaigns to users who expressed certain preferences in their survey responses. Here’s a sample of a survey being built

Our existing customers have been using these surveys to collect a variety of information from their customers. Here are some ideas we’ve seen so far:

Collect information from your clients on…

  • improvements they’d like to see for your product
  • functionality they’d like to see in your loyalty program
  • why they choose you over your competitors

OLAP Analytics

Recently we released new analytics using OLAP (Online Analytical Processing), allowing you to generate reports in real time in your browser. This was a huge release, bringing new reporting functionality, and saving time as reports no longer need to be generated in the background over minutes or hours.

To generate an OLAP report, simply drag and drop your desired fields into the report area and click “Show”.

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For example, this configuration will generate a report on bonus points spent and purchase revenue at each department for each month of the year.

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OLAP Analytics Presets

We’ve updated our new OLAP Analytics system so that you can now save your most used reports and regenerate them easily.

After generating a report, you can click “Save as preset” to save all filters and OLAP rows, columns, and aggregate fields for later use. You can specify the access settings for each report, as well as record comments, and create groups of presets.

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Authentication Parameters

We’ve made it easier to find your API authentication parameters from the admin panel. Now, when viewing any department, you’ll see an “Authorization data” button which will display your store_department_id and store_department_key in a single popup.

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Promo Campaigns

We’ve released a number of small but important improvements to the functionality of promo campaigns.

Minimum Price Settings for Promo Campaigns

You can now specify this setting on all your promo campaigns:

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If “Discount limit” is set to yes, then you can specify a min_price parameter for each item when sending the cart to SailPlay for Promo Campaign processing. When the cart is returned, item prices will not be dropped below the specified minimum, no matter what discounts apply to them.

Serial or Initial Price Discounts for Promo Campaigns

We’ve also updated Promo campaigns to allow for an alternative approach to stacked discounts.

You can now choose whether discounts are always based on the initial price, or whether they apply recursively to the current item price.

Previously, you were restricted to the following formula:

P(f) = P(0) – P(0) x D(1) – P(0) x D(2) – … – P(0) x D(n)

Where P(f) is the final price after applying all discounts, P(0) is the initial price of the item, and D(n) is the % discount applied by discount number n.

It’s now possible to specify an alternative logic:

P(f) = P(0) – P(0) x D(1) – P(1) x D(2) – … – P(n-1) x D(n)

Where P(f) is the final price after applying all discounts, P(0) is the initial price, D(n) is the % discount applied by discount number n, and P(n) is the price of the item after discount number n.

Rounding Settings for Promo Campaigns

We’ve introduced new rounding parameters for Promo Campaigns. Previously, we always rounded up to the nearest cent. Now, you can specify the interval (i.e. round to the nearest multiple of 1 cent,  50 cents, 1 dollar, etc.) and the rounding behavior (i.e. Round up, round down, or round to the nearest interval).

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