Customer loyalty programs are supposed to, well, benefit loyal customers. However, it would appear that some companies have launched customer loyalty programs just to look like one of the good guys, yet their loyalty program […]
If your customers are satisfied, then customer loyalty can also be added to the equation. And gaining loyal customers is what it’s all about. If you are having problems with customer loyalty or are just […]
Customer engagement is all the rage nowadays — and there are a ton of facts that help support why it is so important. Whether you are running an online business or work at a checkout […]
Companies will do anything to get their employees more involved. This isn’t necessarily a bad thing, though, and this is also where gamification comes in. After all, gamification could lead to people achieving their goals, […]
SailPlay Blog 